The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 621 |
| Houston, TX | 360 |
| Philadelphia, PA | 243 |
| Seattle, WA | 242 |
| Washington, D.C., DC | 239 |
| Atlanta, GA | 208 |
| Denver, CO | 196 |
| Sacramento, CA | 155 |
| San Francisco, CA | 140 |
| Miami, FL | 135 |
| Orlando, FL | 134 |
| Indianapolis, IN | 129 |
| Detroit, MI | 127 |
| Salt Lake City, UT | 121 |
| Minneapolis, MN | 121 |
| Boston, MA | 111 |
| Portland, OR | 111 |
| Brooklyn, NY | 96 |
| Oakland, CA | 87 |
| Jacksonville, FL | 85 |
| Pittsburgh, PA | 79 |
| Tampa, FL | 68 |
| New York City, NY | 67 |
| Baltimore, MD | 63 |
| Reno, NV | 50 |
| San Jose, CA | 50 |
| Tacoma, WA | 41 |
| Fort Myers, FL | 41 |
| Saint Paul, MN | 39 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
NASTY WOMAN (she/her) 🌊🇺🇸 (@sissyisfedup) reported @Out5p0ken @verizonfios @comcast Fix needs to be completely shuttered here and everywhere - just like when England threw Murdoch out.
- Chloe Mac (@AchtungBaby89) reported
Ugh, Comcast cut out on me again, but came back. Why is this a struggle?
- **** off and die 又 (@GabrielSenpai_) reported
Wow, I wish I never woke up today, our internet is completely out and after a few restarts in a couple different ways, nothing has changed, the support on the xfinity app could not possibly be less useful, tells me to do everything I already have and then gives me no solutions.
- Ms Purple Mamba (@DiamondDivaTy) reported
@Xfinity I paid to much damn money for my services to not be working
- IG: itshawkin (@ITS_HAWKIN) reported
Bro @xfinity had an outage and now my router of over a year will not connect and I swear this **** is pissing me ******** off!!! I don’t work for yall anymore and I want my **** to work!!! I pay for it to work and my bill is current so fix my **** or give me a credit!!
- Cobearz (@Cobearzz) reported
@MoiDawg @comcastbusiness But comcast would never ever do that! So unlike them! 🤡
- Alanah (@Lans_I_Guess) reported
Well my internet is still just simply ~not working~ (thank you, @comcast ) so I guess no stream today 😞
- Georgia Williams (@geocouwill) reported
@Xfinity moreover I’m lost on why one of your Supervisors (Chris- 206927) is paid to tell customers they can’t help and leave clients on hold instead of providing assistance
- em (@plemzie) reported
@Lans_I_Guess @comcast that makes me so sad for you 😭 @comcast fix my besties issues asap
- Just admit you want me (@KBHinckley) reported
Could @comcast make some sort of effort to give customers some idea of expected service resumption?“As soon as we can” is just a little vague. I’d be happy to check the website outage map IF I HAD INTERNET!
- Brandon M Davenport (@MrDav1024) reported
**** @xfinitymobile @Xfinity @XfinitySupport there useless they should honestly thinking shutting ******** down
- Xfinity Support (@XfinitySupport) reported
@Dumbf*ckDetect1 I am sorry to hear about the issues you are experiencing today. I know it is important to have a reliable connection and get services running again ASAP. To see updates on a known issue, check out the awesome XFINITY app! To assist, please send us a DM. -Mary
- Pat Hyde (@PatSuzanneHyde) reported
.@comcast I'm a customer in Massachusetts. Climate change is here, and it's time to up your game. It's time to start investing in zero-emissions trucks and service vans company-wide. Our planet is counting on you!
- Lady Pinstripes MAGA (#21 & #99) (@hesthejudge99) reported
does anyone have Xfinity TV are you having problems with it ours seems to be out can't even turn the TV on to watch a DVD
- Lorraine Fox (@LorraineFox3) reported
Why should the government subsidize internet access for low income qualifying citizens when billion dollar profit companies such as xfininty should just lower their cost of service to a reasonable amount? My tax dollars subsidizing Xfinity's greed? No!
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