Frequently Asked Questions - Buc-ees (2024)

  • What are your store hours?All Buc-ee’s are open 24 hours a day, 365 days a year.
  • How can I become a vendor for Buc-ee’s, or have my merchandise sold at your stores?Buc-ee’s is always looking for unique products or items we can offer our customers. Please see guidelines for becoming a vendor on our New Vendor page.
  • Does Buc-ee’s offer franchise opportunities?Buc-ee’s does not offer franchises at this time.As you may know, we don’t take shortcuts with regard to the quality of our facilities, products, or staff. Franchises and publicly traded companies must constantly focus on the money, and the side effect can be reduced standards in exchange for increased profits. Our intention is to maintain our independence as a private company so we can continue to focus on the customers instead of the bottom line.
  • How do I purchase Buc-ee’s items on the internet?There are various third-party resellers of Buc-ee’s products, but they are not affiliated with, authorized, sponsored, or endorsed by Buc-ee’s in any way. Examples of such services are or However, Buc-ee’s does not have its own online store.
  • Does Buc-ee's have Ethanol-free Gas or DEF at the pump?Find locations with Ethanol-Free Gas or DEF at the Pump:Find Buc-ee’s Fuel
  • Does Buc-ee's have EV charging?Find locations with EV chargers:Find Buc-ee’s EV Charging
  • Can you tell me if you have this item in stock?We do not currently have a good way to determine if an item is in stock at a particular site.
  • When is your kitchen open? What time do you start serving breakfast? What time does lunch start? Can I buy fudge and jerky all day long?
    Travel CentersBBQ sandwiches available from 11:30 AM till after midnight.

    Breakfast from 4:00 AM to 10:30 AM.

    Between 10:30 AM to 11:30 AM, we transition from breakfast to lunch.

    Available 24/7:

    • Fresh hot food
    • Cold sandwiches
    • Fruit Cups, Wraps, Salads, Protein Packs and other cold items
    • Jerky Bar
    • Homemade Fudge
  • How can I return an item?Please return the unused item to the store from which it was purchased and ask to speak to one of the managers.
  • Why is there a hold on my debit or credit card?Because gas station operators do not know a how much you will be spending, we have to authorize the pump for some amount – typically from $75 to more than $200 depending if the card is Debit, Consumer Credit or Commercial Credit.If we authorize too little then an SUV or truck can’t fill their tanks. If too much, then some card holders would not have the funds and therefore could not make the purchase. For example, if the pump is authorized for $100.00 and $40.00 of gas is pumped then there will be a $40.00 charge and a $100.00 hold.Holds can last for up to 72 hours. This is the decision of the Debit / Credit Card Issuer.Wikipedia has a pretty good article on ‘Authorization Holds.” Read it here for more information:Wikipedia article on Credit/Debit Holds
  • Why are your store phone numbers unlisted?This is not a decision we made lightly. We previously had phones in the stores which were answered by the cashiers. When cashiers were on the phone instead of waiting on customers, this made the customers angry, so we thought it would be better to direct comments to the website.
  • How can I request a donation to my charity/cause?Guidelines for consideration can be found on our Contributions page.
  • Is Buc-ee’s publicly traded?Buc-ee’s is privately owned. We have no plans at this time of becoming publicly traded.
  • Can I get a copy of the video of something that happened at one of the stores?Yes, if a crime or extraordinary circ*mstance exists, you may choose to report it to the police department and if they take your case, they can request the video.
  • Does Buc-ee’s have gift cards?Yes. Click this link to order your gift card today!
  • Does Buc-ee’s offer a personal credit card?Yes. Click this link to apply for your credit card today!
  • How do I learn more about employment opportunities at Buc-ee’s?Buc-ee’s is always seeking talented individuals to join its unique team.Click here for more info.
  • Can I park my vehicle in your parking lot and leave?No. In our efforts to maintain a safe and secure environment for all of our customers, we cannot accommodate vehicles for an extended amount of time in our lots.
  • Can I park my vehicle in your parking lot and rest there?No. In our efforts to maintain a safe and secure environment for all of our customers, we cannot accommodate vehicles for an extended amount of time in our lots.
  • Can I order food in advance for a large group?While we do not have an advance ordering system, we are well prepared to handle large groups.
  • Do you sell propane?We do NOT sell propane.
  • Do you have deer corn? How much does deer corn cost?Corn cost and retails may change daily therefore we do not quote retail prices because there is a time delay between the time quoted and the time a customer may arrive at a store.Buc-ee’s actively monitors corn prices in each market so we can remain the low price leader.Deer corn is available 365 days a year in 50LB bags at the following locations:
    • Athens, Alabama
    • Auburn, Alabama
    • Leeds, Alabama
    • Adairsville, Georgia
    • Calhoun, Georgia
    • Fort Valley, Georgia
    • Warner Robins, Georgia
    • Richmond, Kentucky
    • Bastrop, Texas
    • Baytown, Texas
    • Denton, Texas
    • Ennis, Texas
    • Fort Worth, Texas
    • Hillsboro, Texas
    • Katy, Texas
    • Luling, Texas
    • Madisonville, Texas
    • Melissa, Texas
    • New Braunfels, Texas
    • Royce City, Texas
    • Temple, Texas
    • Terrell, Texas
    • Waller, Texas
    • Wharton, Texas
  • Do you have this item available?We do not currently have a good way to determine if an item is in stock at a particular site.

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Frequently Asked Questions - Buc-ees (2024)
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